Frequently Asked Questions

View your profile by clicking the Profile Icon in the lower right of the navigation bar. Then click the gear (settings) icon on your profile and choose Settings from the menu.

If you use a profile design with a faded top banner, you may need to scroll down a bit on your profile before the settings button appears.

Yes. Flurrio has a free plan that gives you access to the core features. You can upgrade to a paid plan at any time for increased storage and unlimited access to features like databases to track projects. Visit the Plans page for a full breakdown.

Yes. Flurrio is available on both iOS and Android. You can download it from the App Store or Google Play. The full web app is also accessible from any browser.

View your profile by clicking the Profile Icon in the lower right of the navigation bar. Then click the gear (settings) icon on your profile and choose Settings from the menu.

In the settings menu is an option to Delete Your Account. Please note that you will need to make sure all your workspaces have another account owner in charge of them, or are closed, before you can delete your account. Deleting your account is permanent and cannot be reversed. All your posts and media will be erased. Content you've uploaded to workspaces will remain, if those workspaces remain open.

Yes, Connections can see the name of the list they have been added to. It will be shown on the profile posts you share with them, near the bottom of the post.

Connections cannot see all the names of lists you create. They can only see the names of the ones you add them to.

No. If you share a profile post to specific Connection Lists, then only the Connections on those lists can see the post. To anyone else, the post will not be visible or accessible at all.

You can share any file in your workspace with collaborators, if you are the workspace owner or have permission to do so.

Sharing with a collaborator allows them to edit only that file. They will get a notification to accept the invite, and then they can find the file in their Sharing screen (second icon from the left in the bottom navigation bar). It's a great way to work on documents with other people, without needing to invite them to your workspace.

If you share a database with a collaborator, there are a few fields they will not be able to edit, such as user fields. This is so collaborators can't see a list of every workspace user, which is presented to someone editing a user field. If your collaborator must edit fields like that, you will have to invite them to your workspace.

If you want to share a file with someone but not grant them edit permission, share the file in a Review Link instead.

To publish posts to Facebook on your behalf, you must have a Facebook Page.

On the New Post form, click/tap the Connect an Account button and follow the instructions in the dialogue window that pops up:

1. Select "Facebook" from the platform dropdown, and click Authorize.

2. A window will open and take you through the Facebook login process, where you'll need to grant Flurrio permission to share to your Facebook Page. Make sure to enable all permissions that are presented.

3. When you are done with the Facebook authorization flow, close the Facebook login window (it might close automatically), and click Next in the "Connect an Account" dialogue. Select your Facebook Page from the dropdown list, and click Connect.

4. When you create a post on the New Post screen, you should then be able to select the linked account at the bottom of the screen.

To publish posts to Instagram on your behalf, you must first log in to Facebook and create a Facebook Page for the account. Then, in the Facebook Page settings, connect the Facebook Page to the Instagram account you want to share to. Only Instagram Creator or Business Accounts are supported — Instagram Personal accounts are not supported.

On the New Post form, click/tap the Connect an Account button and follow the instructions in the dialogue window that pops up:

1. Select "Instagram" from the platform dropdown, and click Authorize.

2. A window will open and take you through the Facebook login process, where you'll need to grant Flurrio permission to share to the Instagram account connected to your Facebook Page. Make sure to enable all permissions that are presented.

3. When you are done with the Facebook authorization flow, close the Facebook login window (it might close automatically), and click Next in the "Connect an Account" dialogue. Select your Instagram account from the dropdown list, and click Connect.

4. When you create a post on the New Post screen, you should then be able to select the linked account at the bottom of the screen.

Make sure your Instagram account is an Instagram Creator or Business account, and that it is linked to a Facebook Page you manage. You can link your Instagram account to a Facebook Page in the Page Settings on Facebook.

Even when linking to Instagram, you'll need to log into your Facebook account in the authorization popup to select the linked Instagram account.

Meta (Facebook) requires the account to be an Instagram Creator or Business Account, or a Facebook Page. Unfortunately they do not allow the API to be used to publish to personal accounts.

There could have been a connection issue with the Facebook servers, or your authorization could have expired. Try re-authorizing the connection in the Settings > External Accounts screen, and try again.

You can navigate to the workspace settings for Database templates and view a list of all the default templates Flurrio provides, plus any you've created. From that screen, you can create a new template from scratch, or you can use the menu on a default template to Clone it as a starting point for your new template.

You can click the menu on a template to Edit it, and launch the template editor. Drag and drop fields to reposition them, or create new ones. Click the menu on a field to edit it's settings and field type. You can also set the default table columns and filters as well.

In the workspace settings is an option for Members where you can invite people via email to join your workspace, and control what kind of access permission they have.

The workspace permission granted to them will control their access level to the default Documents project. As a workspace Owner, you can set different permission levels for other projects, which will supersede the workspace permission for that project.

In the workspace settings is an option for Projects, which allow the separation of content and user permissions within a workspace.

Projects allow setting a default permission, which is the permission level every workspace member will have for files in that project, if they have not been added to the project.

For more granular control, you can also add specific workspace members to the project and grant them a specific permission, which will supersede all other permissions for that user in that project.

You can have projects hidden from all users except for a few, or projects that are read-only for all users, except for the group working on it. It's up to you.

You can close your workspace at any time from the workspace settings menu, under Delete Workspace. Note that if you delete your workspace, all content uploaded to and created in the workspace will be permanently deleted, and the action is not reversible.

In the New Post form, you can get help writing your post with AI. Write instructions and your post will be drafted automatically in seconds. Here are some ideas to get you started:

• Write me a LinkedIn style post congratulating my employees on a great quarter. Mention big sales wins, and onboarding more customers than any quarter previously.

• Write a social media post saying how much I miss my friends this summer.

• Write a food blog intro paragraph explaining the benefits of letting steak rest before serving.

• Write a travel blog post about Paris and how amazing the food and art is there.

When you use the "Write Post with AI" functionality, the prompt you enter in the text box may be sent to a third-party AI service, in order to generate your requested text. We have agreements in place with the third party AI services that they will not use your content to train AI or improve their services.

When you create profile posts to share with your connections, the media you upload us run through automated moderation. Learn more about that below.

Flurrio uses AI in two ways: to help you write posts (see above), and for automatic content moderation to keep Flurrio a safe environment for everyone.

The content you upload is never used to train AI.

For automatic content moderation, we use a combination of in-house algorithms and Amazon Rekognition. We have an AI Services Opt-Out Policy in place with AWS to ensure your content is not stored or used for AWS service improvements. Long-term, we would like to bring all content moderation fully in-house.

We are making the app available in specific regions across the globe to focus on providing a great user experience for everyone. We will be expanding the availability of the app as we grow the platform.

Laws governing content vary greatly all over the world. As we expand the rollout of the app to a global audience, we want to ensure a proper user experience for everyone. The availability of certain content in your country may change in the future.